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Healthcare

We have many years of experience working with a wide range of hospitals, clinics, pharmaceutical companies, care facilities and research institutes.

As a result, we have developed a future-oriented healthcare solution based on SAP S4/HANA, which is already being used in numerous hospitals as well as public and private healthcare facilities. It combines SAP’s proven range of functionalities with intelligent, AI-powered enhancements that streamline daily operations and enable innovative processes in the healthcare sector.

With our expertise and experience in the industry, we create tangible value for our clients.

HEALTHCARE

SAP S/4HANA TRANSFORMATION FOR A UNIVERSITY HOSPITAL

Kunde  CLIENT

The client is a leading university hospital with a complex clinical and administrative SAP landscape, including SAP R/3, IS-H/i.s.h.med, and cross-functional requirements in the areas of finance, procurement, logistics, and controlling.

Hauptprojektziele Main project goals

  • Transform the existing SAP R/3 landscape to SAP S/4HANA while safeguarding hospital-critical IS-H/i.s.h.med processes
  • Harmonize and standardize end-to-end processes across finance, procurement, logistics, controlling, maintenance, and asset accounting
  • Establish a central procurement process with digital approval workflows, document archiving, and catalogue integration
  • Improve data quality through cleansing, harmonization, mapping, and controlled migration cycles

Lösung Solution

  • Hybrid implementation approach combining waterfall phases for governance with agile sprints for realization and testing
  • Setup of a new SAP S/4HANA shell/golden system, technical migration build, delta customizing, and custom-code cleanup
  • Fit-to-standard workshops and solution design for SAP S/4HANA-specific innovations across functional and cross-functional streams
  • Regression, integration, and user-acceptance testing followed by cutover, end-user training, and hypercare support

Benefits Key advantages

  • Structured transformation roadmap based on SAP Activate with CNT healthcare best practices and clear quality gates
  • Business continuity for clinical and administrative processes through a side-by-side IS-H/i.s.h.med integration approach
  • Higher process transparency through standardized workflows, governance structures, and project reporting
  • Reduced migration risk through repeated data load cycles, validation, and extensive test phases

Input CNT’s input and contribution

  • Overall project management, PMO, governance, risk management, escalation handling, and change request management
  • Solution architecture, process management, and IT integration across SAP and non-SAP systems
  • Senior expertise in the areas of FI/CO, MM/APM logistics, SD, PM, IS-H/i.s.h.med, SAP Basis, authorizations, migration, test management, and training
  • Data migration support including DMOL, cleansing and harmonization activities, data-load cycles, verification and validation

HEALTHCARE

SAP S/4HANA GREENFIELD IMPLEMENTATION FOR A HEALTHCARE IT PROVIDER

Kunde  CLIENT

The client is an Austrian healthcare IT service provider for a large public healthcare and social insurance organization which operates a main hospital in Vienna. The transformation covered a complex SAP landscape with procurement, logistics, pharmacy, catering, and maintenance processes for approximately 3,100 SAP end users.

Hauptprojektziele Main project goals

  • Harmonize historically grown regional SAP processes and consolidate them into one standardized target landscape
  • Migrate from SAP R/3 to SAP S/4HANA and bring core processes closer to the SAP standard
  • Standardize procurement and logistics processes including catalog-based requests and approval workflows
  • Integrate healthcare-specific pharmacy, catering, warehouse and maintenance processes

Lösung Solution

  • S/4HANA greenfield implementation based on a single-client target concept
  • Setup of MM, SD, and Logistics Execution, including material, vendor and customer master data, purchasing, inventory, picking, and warehouse management
  • Integration of central business partner management to synchronize insured-person and supplier data
  • Implementation of industry-specific healthcare processes for pharmacy management, medication requests, catering, and food-service management

Benefits Key advantages

  • Standardized S/4HANA process landscape across regional entities and healthcare operations
  • Simplified target architecture with a single-client concept, retained plant structure, and clear master data governance
  • Integrated request-to-procure experience for end users via Lean Catalog, Lean Request, and Fiori options
  • Improved process transparency for pharmacy, catering, inventory, serial/batch management, and warehouse logistics

Input CNT’s input and contribution

  • 940 person-days delivered by 11 specialists across SAP streams, cutover management, PMO, and hospital management
  • Stream leadership and solution design for SAP logistics, procurement, warehouse management, and related S/4HANA processes
  • Implementation support for Lean Catalog/Lean Request, approval workflows, catalog integration, and logistics execution
  • Support for pharmacy management, catering processes, AP/M cockpit, serial/batch management, and coordination of custom developments

HEALTHCARE

SAP SUCCESSFACTORS EMPLOYEE CENTRAL, TIME & PAYROLL FOR AN AUSTRIAN NON-PROFIT HEALTHCARE PROVIDER

Kunde  CLIENT

The client is an Austrian non-profit healthcare and social service provider with around 2,000 employees. The organization modernized core HR processes with SAP SuccessFactors while improving user experience and self-services for employees and managers.

Hauptprojektziele Main project goals

  • Implement SAP SuccessFactors Employee Central, Time Tracking, and EC Payroll
  • Make Employee Central the leading system for personnel administration, and organizational management
  • Integrate EC with EC Payroll, EC Time, SAP Business ByDesign, and Active Directory
  • Build the foundation for a phased rollout of the SAP SuccessFactors suite

Lösung Solution

  • SAP-standard implementation based on best practices
  • Decentralized HR processes and employee/manager self-services
  • Master data optimization and replication into EC Payroll
  • Personalized access to HR and team information

Benefits Key advantages

  • Modern HR platform with an enhanced employee experience
  • Stronger employee retention through user-friendly HR processes
  • Company-wide reporting, transparency, and HR key figures
  • Standardized and accelerated HR processes

Input CNT’s input and contribution

  • Employee Central as the core HR platform
  • Employee Central Payroll as the dedicated payroll solution
  • Step-by-step extension of the solution to include additional SAP SuccessFactors modules
  • Standardization and acceleration of HR processes
  • Modern UI and improved user experience via laptop, tablet, and smartphone