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SAP APPLICATION MANAGEMENT SERVICES

Nowadays, IT and management departments face a wide range of challenges. They are confronted with having to continuously increase service quality while at the same time having to reduce costs.

Keeping the system landscape up-to-date and reacting quickly to any sudden problems entails great administrative effort and places a burden on employees.

Optimize and accelerate your digital transformation with SAP Application Management Services by CNT.

Reduce your ERP costs and derive greater value from your maintenance expenses.

What are SAP Application Management Services?

SAP Application Management Services, also known as SAP Application Services or SAP AMS, are a solution designed to help the IT department in your company with the management of an ERP system.

MORE SECURITY AND INNOVATION WITH CNT SAP APPLICATION MANAGEMENT SERVICES

Our Application Management Services help our clients reduce IT complexity and costs. We have adapted our application portfolio to the “digital SAP age”.

What support services are included?

THE BENEFITS OF SAP APPLICATION SERVICES

  • more time for strategic project work
  • resource optimization through consulting pools
  • support in case of bottlenecks
  • scalability – access to a large team of consultants
  • state-of-the-art team and competence development
  • use of industry know-how, best practices, and benchmarks
  • guaranteed services in accordance with the service-level agreement (SLA)
  • use of global AS standards and long-term experience
  • availability and up-to-dateness of documentation
  • new distribution of IT task packages
  • close cooperation and support
  • strict change management process
  • confidentiality & data protection
  • increase in service level
  • AS has a positive impact on the ROI:
    • expert team
    • consulting per ticket
    • low travel costs

As part of SAP Application Services, our highly qualified and certified consultants apply their specific SAP expertise and SAP process know-how.

The goal: maximum benefit for your company – with an opportunity for your organization to work more strategically in the SAP context.

We offer compliant and proactive SAP Application Services as well as managed testing services at affordable prices.

  • Operate your solutions cost-effectively with us, from R/3 to S/4.

  • Drive continuous solution and process improvements.

  • Test and deploy the latest innovations.

  • Integrate and optimize your data environment.

  • Improve application compliance and minimize risk.

Continuous improvements through highly qualified and certified consultants

With over 20 years of experience and more than 400 consultants worldwide, we will gladly support you at all stages of your application and system maintenance cycles.

We can help your company achieve the following goals:

Focus

Time to focus on big, strategic projects

Speed

Faster maintenance and change cycles

Service

Increase service level

ROI

Positive impact on the ROI

Dedicate your time to the digitization of your business, to innovations, and to the optimization of your business processes.

Spend less time managing your applications and accelerate your maintenance cycles: “Focus on speed in small business enhancements.”

Do not hesitate to contact us now!

CNT is your implementation partner for SAP Application Services. With the help of our highly qualified consultants and their SAP and process expertise, your organization will reap maximum benefit from application services.

Steps in SAP innovation – integrated solution for your company

CNT Services at a glance

Our experienced SAP application experts offer compliant and proactive SAP Application Services as well as managed testing services at affordable prices.

  • Support your solutions cost-effectively with us, from R/3 to S/4.
  • Continuously improve your SAP and process solutions.
  • Implement and test the latest innovations.
  • We take care of your first-level and second-level support as part of defined a SLA, and our SAP experts take over your SAP user support with the SAP Help Desk.
  • SAP user support in the administration of SAP processes and software.
  • We take over the monitoring of your SAP landscape, application support, and your ticket management. Thus, we guarantee the ongoing optimization of your SAP systems.
  • We provide you with an SAP support team to ease the burden on your SAP in-house consultant and key user.
  • Improve your IT compliance and minimize failure risks in your system.

Frequently asked Questions about our SAP Application Services

SAP Application Services stand for the outsourcing of application operation, application maintenance as well as application enhancement and optimization to external service providers such as CNT Management Consulting.

SAP Application Management Services are specifically designed for SAP ERP. They allow companies to focus on core competencies without the need to gain extensive SAP expertise.

SAP application maintenance is essential if you want to take full advantage of the benefits and capabilities of IT applications. Only through application maintenance can disruptions be anticipated and prevented.

The SAP Application Management Services included are: Incident Management, Problem Management, Change Management, Quality Management, Help Desk, Service Desk, and Ticketing.

Application Service (AS) stands for a combination of the development, operation, support, and further development of application software. Also included is comprehensive user support.​

Essentially, SAP application services have the benefit of reducing IT complexity as well as costs in your company.

CNT Management Consulting AG can support your company with SAP Application Services as well as with SAP Support. Do not hesitate and contact us now!